NCA, Attorney General And 3 Telco’s Sued Over Sim Re-registration

3 Telco’s Sued Over Sim Re-registration

Private Legal practitioner, Francis Kwarteng Arthur, has dragged the National Communications Authority (NCA) including 3 Telco’s Sued Over Sim Re-registration. Operators of Vodafone Ghana. Scancom PLC -operators of MTN Ghana. Airtel Ghana Limited and the Attorney General to the Accra High Court over SIM re-registration.

He alleges that the requirement by the NCA for the Telco’s to procure, store or use his personal information. Personal information including his fingerprint, palmprint,  facial pattern record or other biometric data or particular.

He is, therefore, asking the High Court to make an order to set aside the directive.  Imposed on the mobile network operators by the NCA to procure such personal information.

The Sim Re-registration Exercise

The sim re-registration exercise commenced on October 1 and is to end on March 31, 2022. The communications ministry has explained that it is geared at dealing with fraudsters as well as enabling security agencies to track persons who engage in criminal activities.


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SIM card users are required to use the National Identification card also known as Ghana card to undertake this registration. Mr. Arthur in his write shares his own experience of going through the process.

“That I complied with the 1st respondent’s directive by completing the Stage One procedures for all the SIM card numbers which I mentioned earlier.”

That on October 27, 2021, and after I completed the Stage One registration procedure for the 3rd Respondent, I went to the 3rd Respondent’s office or customer care centre at the Graphic Road, Accra, at about 4 o’clock in the afternoon to have myself administered to the Stage Two of the SIM card number registration process.

That at the 3rd Respondent’s customer care centre, the 3rd Respondent’s workmen, agents or officials used a digital camera to take a headshot photograph of me and, further, demanded that I submitted my two palms for another close-up digital photograph of them.

That alarmed by these very intrusive requests. I refused the directives and rather demanded an explanation. Whereupon two of the 3rd Respondent’s workmen told me, simply, that it was a requirement.  I could not complete my SIM card number registration with the 3rd Respondent.

Some Questions He Asked

That on October 28, 2021.  sent a formal email communication to the 3rd Respondent in which I demanded answer to the following question:

What is the purpose for taking a photo  of a subscriber who wishes to re-register  SIM card.

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Attached  as Exhibit FKA 3 is a copy of the email communication which I sent to the 3rd Respondent. All mobile network operators are to  follow the same or similar procedures that the 3rd Respondent had begun to take me through. All subscribers  personal information  for the SIM card number registration purposes.

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